Privacy Policy | SoCal Pet Pros

Effective Date: 9/28/25

At SoCal Pet Pros, your privacy matters to us. Whether you book dog boarding, weekday walking subscriptions, or drop-in visits, we are committed to protecting your personal information and ensuring a safe experience both online and offline.

Information We Collect

When you use our website, book services, or contact us, we may collect:

• Contact information: name, email, phone number

• Pet information: dog’s name, breed, age, care needs

• Service details: type of service (boarding, walking, drop-in), preferred dates

• Payment information: when booking paid services through secure providers

How We Use Your Information

We use your information to:

• Provide dog boarding and dog walking services in Orange County

• Confirm bookings and send service updates

• Personalize your pet’s care experience

• Improve our website, services, and customer support

• Meet legal and regulatory requirements

Sharing of Information

SoCal Pet Pros will never sell or rent your information. We only share information with:

• Trusted service providers (e.g., payment processors, scheduling software)

• Legal authorities, if required by law

Data Security

We take strong measures to keep your personal and pet information safe. This includes using secure booking systems, encrypted payment processors, and restricting access to customer data to authorized staff only.

Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you

• Ask us to update, correct, or delete your data

• Opt out of marketing communications at any time

To exercise your rights, please contact us directly.

Contact Us

If you have any questions about this Privacy Policy or how we protect your information, please reach out:

📧 woof@socalpetpros.com
📞 (949) 872-5403
🏢 SoCal Pet Pros, Irvine, CA